NEC TRIP LLC
Last Updated: August 19, 2026
1. Overview
NEC TRIP LLC ("we", "us", "our") values your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you use our website and online ticketing services.
2. Information We Collect
- Personal Identification: Full name, email address, contact phone number, and mailing address provided during account registration or checkout.
- Payment Information: Payment card details (processed securely by encrypted third-party PCI-DSS compliant payment gateways; we do not store full credit card numbers on our servers).
- Traveler Details: Passport numbers, dates of birth, or identification details required by specific transit operators or attraction venues for ticketing issuance.
- Technical Data: IP address, browser type, device identifiers, and browsing activity collected automatically via cookies.
3. How We Use Your Information
- To process ticket bookings, verify orders, and issue electronic confirmations.
- To communicate customer service updates, service notifications, or refund statuses.
- To detect and prevent fraudulent transactions and maintain platform security.
- To comply with statutory legal, accounting, and reporting obligations.
4. Data Sharing and Disclosure
We do not sell your personal data. We only share necessary information under the following circumstances:
- Fulfillment Partners: Ticket suppliers, venues, and transit operators strictly to complete your reservation.
- Service Providers: Trusted third-party vendors for payment processing, IT hosting, fraud screening, and communication.
- Legal Compliance: When required by law, court order, or governmental authorities.
5. Data Security & Retention
We implement industry-standard administrative, technical, and physical safeguards (including SSL/TLS encryption) to protect your personal data from unauthorized access or disclosure. We retain personal data only as long as necessary to fulfill order services and comply with financial/tax recordkeeping laws.
6. Your Rights
Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal data held by us. To submit a privacy request, please contact our Data Protection team at the email below.
7. Policy Updates
We may update this Privacy Policy periodically. Any revisions will be posted on this page with an updated "Last Updated" date.
8. Contact Us
If you have questions regarding this Privacy Policy or your data, please contact:
- Entity: NEC TRIP LLC
- Address: 2350 Tremont St #503, Philadelphia, PA 19115
- Privacy Email: hi@nectrip.com